Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Customers are responsible for return shipping costs for standard returns. If an item arrives damaged, defective, or incorrect, contact us before returning it so we can review the issue and provide appropriate instructions. 

To start a return, contact us at wefield920@yahoo.com. If your return is accepted, we will provide instructions by email explaining how and where to send your package, if a return is required. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return question at wefield920@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

We cannot accept returns of gift cards, items marked final sale, or products damaged through misuse, neglect, or unauthorized modification. Please contact us if you have questions about whether a specific item is eligible for return.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you after reviewing your request and, when required, receiving and inspecting your return. We will let you know whether the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that your bank or credit card company may need additional time to process and post the refund. If more than 15 business days have passed since we approved your refund, please contact us at wefield920@yahoo.com.